1.1  ELIGIBILITY OF LIBRARY USERS
Wake Tech Libraries are open to all faculty, staff, students, and residents of the Wake County community and any Workforce Continuing Education students. Wake County residents may receive a Community Borrower’s Card with proof of residency. To enter the libraries a valid Wake Tech Student ID or the Community Borrowers card with picture ID must be presented each time. Cooperating Raleigh Colleges (CRC) students need to present their college ID in order to have access to Wake Tech Libraries.

1.2  RESPONSIBILITIES OF LIBRARY USERS
All eligible library users of the Wake Tech Libraries are requested to read and sign a “Borrower’s Agreement” which indicates their acknowledgement of the following responsibilities: 

  • Observe all library rules and be responsible for all materials borrowed with their library cards.
  • Pay all fines and other charges for late return, loss, or damage to any materials charged on this card. This includes items lost or stolen by someone using an unreported lost or stolen card.
  • Report the loss or the theft of their cards immediately as well as any change in address information.
  • Users may not transfer library card accounts to other patrons.  

1.3  LIBRARY ACCOUNTS 
Library materials may be checked out by establishing a library account at the Circulation Desk at any of the Wake Tech Libraries’ locations. Wake Tech faculty, staff, and students must present a valid Wake Tech photo identification card and complete a library application form in order to establish a library account. The Wake Tech photo ID becomes the user’s library card. Each community library user must be a Wake County resident, present a valid North Carolina driver’s license or a valid North Carolina photo ID, and complete a library application form to establish an account. Community library users will be issued a Wake Tech library card which has a one-year usage. Workforce Continuing Education students who are not Wake County residents may obtain an instructional support user card from their instructor.

Library accounts are accessible as long as the library user maintains a valid Wake Tech photo ID or library card and fines on that account do not exceed $5.00. Accounts with fines in excess of $5.00 will be blocked until paid in full. Partial payments will not be accepted. 

1.4  CHECKOUT OF LIBRARY MATERIALS 
General Collection library books and materials may be checked out by presenting a valid Wake Tech photo ID or Wake Tech library card at the circulation desk. For students, the maximum number of items checked out on an individual account is a total of nine (9) items. For community borrowers, the maximum number is three (3) items. Reserved materials may be checked out for “in library use only.” 

The following graph highlights the checkout periods for the various item formats listed by collection and library user. 

Library Collection Wake Tech Curriculum Students Wake Tech Faculty/Staff Wake County Residents and Workforce Continuing Education Users

Books/Audiobooks/Music Audiocassettes

21 Days

 30 Days

 21 Days

Reference Books

Library Use Only

 

 

DVDs/CDs

7 Days (For Most Items)

7 Days

Library Use Only

Reserve Items

2 hours in the library

 

 

Laptops (Must be in good standing with library)

3 hours, except for Fridays after 9:30am when weekend checkouts are permitted.

 N/A

N/A

1.5  RENEWALS 
Materials may be renewed one time, provided the items are not requested by other library users. Renewals may be done in person, by telephone, or by accessing “My Account” through the library‘s online catalog. Please note that online renewals will not work if the item is overdue or if your account has outstanding bills. 

1.6  OVERDUE NOTICES 
The library user is notified of overdue books and materials by the sending of three overdue notices to the e-mail address in the library’s automated system. 

  • Courtesy Reminder Notice: Sent 4 days before due date
  • First Notice: Sent 7 days after due date
  • Second Notice: Sent 14 days after due date
  • Final Notice: Sent 21 days after due date 
  • A cover letter explaining the consequences of returning damaged or overdue materials is sent with the final notice. 

Overdue notices are sent via e-mail to library users when materials have not been returned. Failure to receive the notice does NOT excuse the library user from paying overdue fines. It is the responsibility of the library users to monitor their library transactions and users accounts. Library users may view their library accounts online by accessing the section “My Account” on the library’s online catalog. 

1.7 OVERDUE FINES 
Overdue fines are imposed according to the following guidelines: 

Circulating Books & Audiobooks

10 cents per day, per book
$10.00 max fine per book.

Overnight Reserves

$1.00 per day, per book.
$10.00 max fine per book.

DVDs, & Music CDs

$1.00 per day, per item
$10.00 max fine per item.

Laptops

$10.00 per hour(or portion thereof) 
NO maximum

  • Fines stop accumulating as soon as an overdue item is returned to the library. Materials may be returned to any Wake Tech Campus Library.
  • Library users with overdue items or unpaid fines may check out additional items until their total fine reaches $5.00. Once this amount is reached, library users cannot check out additional items until the fine is paid in full.
  • Grades, transcripts, and graduation for Wake Tech students are blocked until all library materials are returned and all library fines have been paid in full.
  • Payment of library fines may be made at any time by the issuing of a library invoice at the circulation desk. The invoice must be presented to the Cashier for payment. On the Southern Wake Campus, the Cashier will clear the account in the business office, unblock records in the Registrar’s office, and return the paid invoice to the library for clearing of the user’s library account. At most other campuses it is the responsibility of the student to bring the receipt back to the library so that staff may clear the library fine as well as any blocks in the College’s Business Office.
  • Faculty and staff do not accrue fines on overdue materials. However, should they need an item longer than the established checkout period they are requested to inform the library staff at the point of checkout so that due dates can be modified accordingly. Upon leaving the college, all faculty and staff need to ensure that their library accounts are cleared; otherwise they may be billed for these items.  

1.8  FINES, FEES, AND PAYMENTS 
The library user is responsible for damaged or lost books and materials. Library staff will assess damages to materials and bill(s) will be placed on the library user’s account. If a library user loses library materials, the library user is charged a replacement cost for each item, a $10.00 processing fee on each item, and the accrued fine. Library users may reimburse the library for unreturned items in one of two ways:

  1. Pay the replacement cost of the item as listed in the item record or the default price (book: $100.00 or audiovisual default price of up to $100.00) and the processing fee ($10.00.)
  2. Purchase a replacement copy of the same edition or newer and pay the processing fee ($10.00.)When an item is returned or replaced within 6 months of the due date, a credit will be given for the replacement cost minus the $10.00 billing fee. After 6 months there will be no refund for a returned or replaced book.  Library blocks are applied to student records on the date of the issuance of the final notice and letter. Blocks on student records are removed upon the return of overdue library books and materials in good condition and payment of any fines and fees. 

1.9  HOLDS 
A library user may place a hold on a circulating book, an audiobook, or a DVD which is currently checked out by another user. When books placed on hold are returned to the library, the individual requesting the hold is contacted by e-mail or telephone. The book is labeled for the individual and dated, then placed on the “holds” shelf at the circulation desk. The book is held for seven (7) days. 

1.10  ACCESSING “MY ACCOUNT” THROUGH THE LIBRARY’S ONLINE CATALOG
Any account holder can access information regarding a library account by accessing “My Account” through the library’s online catalog. Access requires a student/employee ID number or community patron barcode number and personal identification number (PIN). A generic PIN of 1234 is established when the account is opened and may be changed by the user through this system. Information and actions accessible include: due dates, renewals, fines, and holds.