Course Offerings

Learn basic process improvement procedures, using the DMAIC methodology, that can be put to use immediately. This training gives students the tools to become valued employees, with an understanding of process improvement via process management. Students who successfully meet course requirements will receive a certificate of completion.

Course Objectives

Identify Six Sigma and Lean foundations and principles

Understand DMAIC Methodology

Use quality tools for successful application

Outline of Instruction

Introduction to Lean Six Sigma, LSS History, Principles and Strategy, LSS Typical Benefits, Yellow Belt Roles and Responsibilities, Eight Wastes, 5S, Standard Work, Process Flow, Pull vs. Push, Visual Controls and Management, Theory of Constraints (ToC)

DMAIC Framework, Organizational Functions vs. Process, Understanding Variation, Project Charters, SIPOC Diagrams, Voice of the Customer, Value Stream Mapping, Cause and Effects Analysis, 5 Whys, Mistake Proofing, Point of Use, Control Plans

Contact Hours

8

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

What is Lean Six Sigma

Clinical Site/Special Facilities

None

Requirements for Successful Completion

attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

For leaders and emerging leaders in the workforce.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]