Course Offerings

This course is designed for individuals seeking to gain foundational skills in information technology (IT) and computing basics. This course introduces students to essential hardware, software, operating systems, and emerging technologies needed to succeed in today's digital workplace. Topics include basic computer operations, file management, cloud storage, internet navigation, email communication, web development basics, and cybersecurity principles.

Additionally, the course covers emerging technologies such as Artificial Intelligence (AI), Blockchain, Machine Learning (ML), and Data Analytics, which are reshaping industries and providing new career opportunities. Through hands-on, practical learning experiences, students will build the skills needed to confidently operate in a modern IT environment. Successful completion of the course can lead to industry-recognized credentials and further career development opportunities in IT-related fields.

Course Objectives

Navigate and use essential hardware and software in a computer system.


Manage files effectively using operating systems and cloud storage platforms.


Use the internet for professional purposes, including safe browsing practices.


Communicate professionally through email, including email etiquette and managing inboxes.


Apply basic cybersecurity principles to protect personal data and systems.


Collaborate effectively using cloud-based tools such as Google Docs and Microsoft Teams.


Recognize the basics of emerging technologies such as AI, Machine Learning, Blockchain, and Data Analytics, and their real-world applications.

Outline of Instruction

Computers and Digital Literacy

Navigating and Customizing Windows 1

File Management and Cloud Storage

Internet Navigation and Online Communication

Social Media

Cybersecurity and Online Privacy

Cloud-Based Collaboration and Communication Tools (word processing, spreadsheets, presentations)

Data Analytics and Visualization

Blockchain and Distributed Ledger Technology

Artificial Intelligence (AI) and Machine Learning

LinkedIn, IT Career Pathways, and Next Steps

Contact Hours

39

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals seeking to gain foundational information technology skills and familiarity with emerging technologies.

Specific Industry or Business Support Needs

Office Assistant, Administrative Support

Wake County Need for Industry Positions

Wake County has a growing need for computing and emerging technology skills, reflective of the expanding job market in various job roles, which is essential for job performance.

Industry or Job Titles Related to Training Outcomes for Employment

Administrative Support

Office Assistant

Related Courses

Course Contact Information

Andrea Dethmers
9195325736
[email protected]