Course Offerings

Certified Supply Chain Professional + Freight Broker/Agent Training

Course ID: SEF-3001CGG
Overview
Course Outline
Requirements
Intended Audience
More Details

This all-inclusive online course will provide a complete view of supply chain management and freight broker training. In addition, you will be prepared for the Certified Supply Chain Professional exam and learn the skills needed to be a successful freight broker or agent. In the Supply Chain course, you will learn how to translate the connection between planning, sourcing, manufacturing, and delivering into an integrated supply chain. By course completion, you will have a firm understanding of mitigation strategies, operationalize risk management practices and implement cost reduction measures. This combination of skills will drive the efficiency of your supply chain and give you a competitive edge in the market. In the freight broker/agent training, you will learn everything from licensing and operations to sales and marketing. In addition, you will learn the basics of running a domestic freight brokerage or agency in the United States. Freight brokerage is a growing, service-based industry. As a freight agent or broker, you connect shippers and manufacturers with transportation companies and manage those shipments. This course will provide you with the knowledge and resources needed to break into the shipping industry. From transportation law, contracts, and insurance, to setting up and running your own business, this is the best online freight broker training.

Course Objectives

Learn Supply Chain Management and Operations.

Learn Purchasing and Supplier Management.

Learn Ethical and Sustainable Sourcing.

Learn Inventory and Demand Forecasting.

Learn Process Management and Six Sigma in the Supply Chain.

Learn Customer Relationship Management and Globalization.

Learn the basics of freight brokering, including documents and software commonly used.

Learn transportation law, insurance, and agreements and contracts fundamentals.

How to set up and run your business, including recordkeeping, determining quotes, and negotiation and marketing techniques.

Outline of Instruction

I. Certified Supply Chain Professional (CSCP)

A. Introduction to Supply Chain Management
1. The Origins of Supply Chain
2. Supply Chain Management Accounting and Finance
3. Supply Chain Strategy
4. Supply Chain Planning and Execution
5. Business Strategy

B. Purchasing Management
1.Management Roles
2. Purchasing, Procurement
3. Supplier Negotiation
4. Outsourcing
5. Purchasing Decisions

C. Creating and Managing Supplier Relationships
1. Supplier Relationship Management
2. Supplier Relationship Development
3.Establishing Criteria
4. Distributors
5. Supplier Contracts

D. Ethical and Sustainable Sourcing
1. Sourcing
2. Sustainability
3. Benchmarks
4. Social and Environmental Impacts of Sourcing
5. Customer Impacts of Ethical and Sustainable Sourcing

E. Demand Forecasting
1. Demand Forecasting Concepts and Techniques
2. The Importance of Forecasting
3. Demand Planning
4. Forecasting Methods
5. Forecasting Models

F. Purchasing Management
1. Project Management
2. Creating and Managing Supplier Relationships
3. Resource Planning Systems

G. Inventory Management
1. Inventory Management
2. Financial Statements
3. Inventory and the Flow of Materials
4. Inventory Tracking Methods

H. Midterm
1. Process Management - Lean and Six Sigma
2. Lean Thinking
3. Kanban Systems
4. Quality Management and Quality Control
5. Six Sigma
6. Statistical Tools

J. Domestic U.S. and Global Logistics
1. Transportation Fundamentals
2. Internal Supply Chain Management
3. International Import Export Standards
4. Modes of Transportation
5. Corporate Social Responsibility

K. Customer Relationship Management
1. Customer Relationship Management
2. Customer Value
3.Designing a Successful CRM Program
4.The Supply Chain Role in Customer Satisfaction
5. Predicting Customer Behaviors

L. Global Location Decisions
1. Global Location Decisions
2. Direct Shipment Strategies
3. Intermediate Storage Point Strategies
4. Distribution Channels

M. Service Response Logistics
1. Service Industries

N. Supply Chain Services and Management
1. Methods to Improve Service Productivity
2. Service Location and Layout Strategies
3. Supply Chain Process Integration
4. Integration Model
5. Network Optimization
6. Overcoming Obstacles
7. New Product Integration

O. Performance Measurements
1. Compliance
2. Supply Chain Metrics
3. Measure, Analyze and Improve the Supply Chain
4. Risks
5. Balanced Scorecard and SCOR Model

P. Your Career Roadmap (optional)
1. Your Skills and Talents
2. Your Resume
3. The Cover Letter
4. Using Email and Social Media
5. Networking
6. Acing the Interview
7. Negotiating Your Salary
8. After You Land the Job

Q. Final Exam

II. Freight Broker/Agent Training
A. The Basics of Freight Brokering
B. Setting Up Your Business and Office
C. Setting Goals and Developing Your Corporate Identity
D. Setting Up Your Shipper Packet and Your Carrier Packet
E. Operations and Using Operations Software
F. Types of Freight and Exploring Niche Markets
G. Transportation Law
H. Broker-Carrier Contracts
I. Broker-Shipper Agreements
J. Insurance for Carriers and Brokers
K. Recordkeeping, Accounting, and Financial Management
L. Determining Your Rate Quotes
M. Carrier Relations and Solutions for Success
N. Sales and Profitability
O. Advanced Marketing
P. Develop Your Negotiation Skills

Contact Hours

220

CEUs

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

Prerequisites

There are no prerequisites to take this course. However, since this course focuses solely on U.S. domestic freight brokering, it is recommended you are interested in doing business in the United States.

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is intended for anyone interested in preparing for the Certified Supply Chain Professional exam and learning the skills needed to be a successful freight broker or agent.