Course Offerings

Workforce Education

Freight Broker/Agent Training

Start your career as a freight broker or agent with our online freight agent and freight broker training! The course provides you with the comprehensive skills needed to build a successful freight brokerage or begin working for a broker. Learn the foundational aspects of brokering shipments-from laws and terminology to valuable tools and software. You will also learn how to set up your freight brokerage business and manage contracts and forms, as well as how to find shippers and do ratings. This combined freight broker and freight agent training will help you gain the knowledge, insight, and direction to stand out in this growing industry. You will learn the differences between a freight broker and an agent, their various duties and responsibilities, and the laws and legal requirements for both. In the freight agent training portion of the course, learn where and how to find your shippers and loads, how to locate authorized and dependable motor carriers, how to determine market rates based on supply and demand, and how to handle your day-to-day operations. In the freight broker training portion of the course, learn how to choose a company name, check your state for requirements, register your freight brokerage, decide on your insurance needs, and secure operating capital. You will also develop important qualities and skills needed as a freight broker or agent, such as how to set your goals and market yourself, set up and organize your office, recordkeeping and back-office procedures, how to choose a freight brokerage, and best practices for operating software. After completing this freight agent and freight broker training, you will understand the steps of setting up carrier and shipper packets and contracts, marketing and advertising avenues, rate quotes, how to interact with shippers and carriers to keep lines of communication open, and valuable negotiation skills needed as a freight broker or agent.

Course Objectives

Obtain insight into the industry to determine which avenue fits you best and will give you guidance to obtain the highest ratios for success.

Understand why great software, quality contracts, and correct documentation are the backbone of your business.


Review transportation laws and how they affect your business.


Learn the workings of the industry and how to translate that into your relations with your shippers and carriers.


Fine-tune your ability to find a fair but profitable balance in rate quotes to keep your clients satisfied and coming back.


Outline of instruction

The Basics of Freight Brokering

Setting Up Your Business

Setting Goals for Your Business

Setting Up Your Shipper Packet and Your Carrier Packet

Operations and Using Operations Software

Types of Freight and Exploring Niche Markets

Transportation Law

Broker-Carrier Contracts

Broker-Shipper Contracts

Insurance for Carriers and Brokers

Recordkeeping, Accounting, and Financial Management

Determining Your Rate Quotes

Carrier Relations and Solutions for Success

Sales and Profitability

Advanced Marketing

Develop Your Negotiation Skills


Contact Hours

100

CEUs

No

Industry Standard, State or National Certification

None

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course. However, since this course focuses solely on U.S. domestic freight brokering, it is recommended you are interested in doing business in the United States.

Text and Supplies Needed

Hardware Requirements:
This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:
PC: Windows 10 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Microsoft Word Online
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance"Student must score 70% or better on the final exam."

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you are interested in learning more about becoming a Freight Broker, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.


Requisites: None

To view information on this course and additional non-degree course offerings, visit the Workforce Continuing Education Catalog