Course Offerings

This course is designed to provide individuals with the required knowledge, tools, resources, and experience to become a certified Community Health Worker (CHW) in North Carolina working in a variety of healthcare and community settings (Health Departments, Hospitals, Federally Qualified Health Centers, Clinics, Faith-based Organizations, etc.).
Instruction is designed to cover the nine core competencies essential to working as a certified CHW which include communication, capacity building, service coordination, interpersonal, advocacy, outreach, personal/professional skills. The knowledge base competencies will cover health and social issues that disproportionately impact clients including but not limited to chronic diseases such as diabetes, asthma, and cancer.

Some of the social issues covered will include safety, emergency preparedness, social isolation and adverse childhood experiences (ACES). Students will also learn about the changing health care landscape in North Carolina and how to work with their clients in connecting them to resources through NCCARES 360 and others.

Upon successful completion of this course, you will be eligible for listing as a NC Certified Community Health Worker through the North Carolina Community Health Worker Association.

Course Objectives

address the four (4) primary roles and the nine (9) core competencies that Community Health Workers should possess when working with clients.

Outline of Instruction

Community Health Worker History and Overview
Health Care Coverage Part I & Part II

Basic Computer Skills 101 & Introduction to Photo Voice
Stress Management, Self-care, and Burnout

Practicing Cultural Sensitivity and Ethical Dilemmas and HIPAA

Guiding Principles for Working with Individual Clients & Group Facilitation

Motivational Interviewing and Coaching Part I & II

Care Management and Home Visiting 101
Conflict Resolution Skills, Community Organizing and Outreach

Promoting Community Health and Health Assessment
Community Health Assessment Assignment Overview

Wellness Promotion and Health Outreach
Promoting the Health of Formerly Incarcerated People
Safety and Well-Being

Trauma Informed Care and Mental Health I & II

Chronic and Acute Disease Management Part I & Part II

Promoting Healthy Eating and Active Living Part I & II
Tobacco Prevention and Education I & II

Maternal and Child/Adolescent Health I & II

Special Project Presentations (Photo Voice)

Professional Skills: Designing a Resume, Cover letter, and Interviewing
Next Steps Professionally

Contact Hours

105

CEUs

No

Industry Standard, State or National Certification

Certification

North Carolina Community Health Worker Association

Website

https://ncchwa.org/services/certification/

Certification Learning Outcomes/Requirements

Community Health Worker

CE or CU Articulation

No

Prerequisites

n/a

Learning Supplies Needed

Foundations for Community Health Workers, 2nd edition. Timothy Berthold ISBN: 978-1-119-06081-9
BLS Provider Manual ISBN : 978-1-61669-768-6

You must have convenient, dependable access to a computer (PC or Mac) with high-speed Internet access and the following:
• A reasonably current web browser (Firefox or Chrome are recommended)
• JavaScript and cookies enabled

Clinical Site/Special Facilities

n/a

Requirements for Successful Completion

80% attendance
● Attendance
Regular attendance is required for the student to complete all course requirements and receive the optimum benefit of instruction. In the event of an absence, it is the student's responsibility to make up all missed work. Failure to make up missed work will adversely affect the student's course grade. The maximum number of classes a student can miss without being dropped from the course is four (4) classes. Any student who misses more than the total allotted hours of no more than 4 days, is no longer eligible to receive a certificate of completion and will not be able to return to class.

● Participation
Students are expected to be fully present in class and participate in discussion and activities. Those who attend virtual or hybrid classes are required to have access to a computer (PC or Mac), laptop, or tablet with a functional webcam, high-speed Internet access. They are also required to do approximately 2 - 3 hours of additional self study for in class discussion on certain key topics such as group facilitation, motivational interviewing, care management, and mental health and wellness training.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals seeking certification as a Community Health Workers, those exploring the field or other careers in public health, trusted community leaders who have a history working with diverse populations.

Specific Industry or Business Support Needs

? Community Health Worker
? Promotores de Salud
? Outreach Specialist
? Patient or Health Navigator
? Health Specialist
? Case or Care Manager
? Health Advocate or Advisor
? Certified Application Counselor
? Community Health Educator
? Care Coordinator
? Family Resource Coordinator

Wake County Need for Industry Positions

Wake County invested in Community Health Workers early on and are continuing to mobilize and hire Community Health Workers around community health improvement, health literacy, and access to health and human services. Wake County Health and Human Services has a Network of Community Health Workers and is hiring Community Health Workers as part of their community based public health efforts.

Industry or Job Titles Related to Training Outcomes for Employment

Family Resource Coordinator

Care Coordinator

Community Health Educator

Certified Application Counselor

Health Advisor

Health Advocate

Patient Navigator

Health Navigator

Case Manager

Care Manager

Health Specialist

Outreach Specialist

Community Health Worker

Related Courses

Course Contact Information

Samantha Bray
919-532-5844
[email protected]