Course Offerings

Computer Technology Basics for Digital Literacy

Course ID: CIS-3100L2
Overview
Course Outline
Requirements
Intended Audience
More Details

Course participants with little to no experience using computers will learn the basics. Instruction will focus on learning concepts and navigating computers, devices, and the Internet. By the end of the course, students will have understood computing hardware and software principles, online fundamentals for communicating, collaborating, and socially engaging, and application essentials for word processing, spreadsheets, and presentations. Participants will also be prepared to take the Microsoft Word certification test MO-100 (Word and Word 2019).

Course Objectives

Keyboarding:
• Identify keyboarding platforms
• Assess typing speed
• Discuss techniques to improve typing speed
• Practice typing and using appropriate finger placement

Computing Fundamentals:
• Define basic concepts
• Identify various device types
• Manage desktop and cloud computing files, folders, and settings
• Navigate operating systems
• Review troubleshooting methods for basic computer problems
• Recognize basic security threats

Online Essentials:
• Define commonly used Internet concepts
• Navigate the web
• Create, format, and manage email
• Create, manage, and share calendars
• Define, identify, and recall social media concepts and usages for business purposes
• Identify appropriate communication methods in given situations,
• Examine online collaboration tools
• Define streaming concepts and recognize online conference technologies
• Describe digital citizenship
• Identify best practices for professional online identity management

Application Essentials:
• Define usages for word processing, spreadsheets, presentations, and database concepts
• Recognize common application elements
• Identify various device types
• Create, format, and manage files

Exam MO-100 Microsoft Word (Word and Word 2019):
• Manage documents
• Insert and format text, paragraphs, and sections
• Manage tables and lists
• Create and manage references
• Insert and format graphic elements
• Manage document collaboration

Outline of Instruction

Keyboarding:
1. Introduction
2. Typing Assessment
3. Getting Started
4. Reaching Out
5. The Home Stretch
6. Wrapping Up

Computing Fundamentals:
1. Mobile Devices
2. Hardware Devices
3. Computer Software Architecture
4. Backup and Restore
5. File Sharing
6. Cloud Computing
7. Security

Online Essentials:
1. Internet Concepts
2. Common Functionality
3. Email Clients
4. Calendering
5. Social Media
6. Communications
7. Online Conferencing
8. Streaming
9. Digital Citizenship

Application Essentials:
1. Common Features
2. Work in Documents
3. Work in Spreadsheets
4. Recognize Basic Database Concepts
5. Work in Presentations
6. Apply Application Uses and Platforms
7. Graphic Modification

Exam MO-100 Microsoft Word (Word and Word 2019)
1. Manage documents
2. Insert and format text, paragraphs, and sections
3. Manage tables and lists
4. Create and manage references
5. Insert and format graphic elements
6. Manage document collaboration

Contact Hours

CEUs

Industry Standard, State or National Certification

Certification

Microsoft

Website

https://docs.microsoft.com/en-us/learn/certifications/exams/mo-100

Certification Learning Outcomes/Requirements

Exam MO-100 Microsoft Word (Word and Word 2019):
• Manage documents
• Insert and format text, paragraphs, and sections
• Manage tables and lists
• Create and manage references
• Insert and format graphic elements
• Manage document collaboration

CE or CU Articulation

Prerequisites

None

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
Demonstrate an understanding of at least 80% of course material taught.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals who want digital literacy, employment-readiness, or want to successfully prepare for the relevant industry certification exam.

Specific Industry or Business Support Needs

Office Clerk, Office Assistant, Administrative Assistant

Wake County Need for Industry Positions

ONET reports that Office Clerk occupations are projected to have large numbers of job openings. Likewise, Burning Glass Technologies shows that Wake County has a very high demand for the Office Assistant and Administrative Assistant occupations.