Dr. Stephen C. Scott, President at Wake Technical Community College, has said that he does not expect the college to be the best; he expects the college to be better.

In Effectiveness and Innovation, We DO Better.

Vision

Universal access to high-quality 21^st-century education and training for everyone in our community AND each one successful.

Purpose

The purpose of Wake Tech’s Effectiveness and Innovation Service Area is to support the college’s mission through the application of improvement, innovation, and transformation strategies and practices, targeted at increasing stakeholder access to and success with high-quality programs, services, and products.

Goals

The Effectiveness and Innovation (E&I) Service Area operationalizes its purpose through the following goals: 

• Developing and supporting projects, grants, and people;
• Improving processes;
• Researching and designing programs, services, and products. 

Strategies and Practices

To this end, E&I will focus on promising strategies and practices, including those related to