Course Offerings

Workforce Education

Barista & Cafe Training

From the rookie home brewer to the seasoned coffee shop veteran, and everyone in-between will experience the world of Coffee in this class. This course will provide insight and hands-on training to enhance your knowledge and bring fun to the coffee experience. Topics covered include: preparation methods, recognizing aroma, coffee bean information, the importance of the roasting process, as well as knowing how to manually pull espresso shots. You'll also discover how to plan a menu, ensure product quality, price products, market a coffee shop, and effectively serve customers.

Course Objectives

have an in-depth knowledge of coffee, from bean to cup. Demonstrate how to properly clean and care for the coffee equipment. Demonstrate how to level off ground espresso in preparation to tamp it.
Be able to prepare a menu of coffee and espresso along with learning basic customer skills .


Outline of Instruction

• History of Coffee,
• Overview of roasting and impact on the finished product
• Customer Service Basics
• Menu Planning, Pricing, and Marketing
• Know your machine, milk, and foam
• Pulling the perfect espresso shot
• Menu of specialty drinks
• Final Written Quiz & Practical Exams.


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

Students will be provided handouts on Day One of class.

Clinical Site/Special Facilities

Students will be doing the lab session in a Café environment for the hands-on training.

Requirements for Successful Completion

90% attendance
Students must actively participate in class. Students will have to accurately demonstrate the steps needed to prepare beverages as per the recipe & menu given to them by the instructor.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Coffee Lovers, High School Students 16 years or older, Adult Basic Education (Pathfinders), Au-Pair Students, Seniors, Baristas. Job Seekers, College Students.

Specific Industry or Business Support Needs

Barista, Coffee Attendants, Coffee Artists.

Wake County Need for Industry Positions

Employment of food and beverage serving and related workers is projected to grow 10 percent from 2014 to 2024, faster than the average for all occupations. Job opportunities in most dining establishments as well as Coffee Shops such as Starbucks, Caribou , Dunkin Donuts,Panera and other independent local neighborhood Coffee Shops. Hotels ,Grocery Stores such as Harris Teeter also have their own Barista's for their guests. They are all over the country .

Industry or Job Titles Related to Training Outcomes for Employment

Coffee Artists.

Coffee Attendants

Barista

Related Courses

HOS-4040A3

SEF-3001A3


Course Contact Information

Sameer Pawa
919-866-6158
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
312941 08/07/25 - 09/25/25 Public Safety Education Campus 149.00 4 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.


Requisites: None

To view information on this course and additional non-degree course offerings, visit the Workforce Continuing Education Catalog