Course Offerings

Barista & Cafe Training

Course ID: CUL-4010A3
Overview
Course Outline
Requirements
Intended Audience
More Details

All individuals, from the rookie home brewer to the seasoned coffee shop veteran and everyone in between, experiences the world of coffee in this class. The course provides insight and hands-on training to enhance your knowledge and bring fun to the coffee experience. Topics covered include preparation methods, recognizing aroma, coffee bean information and the importance of the roasting process, as well as knowing how to manually pull espresso shots. You also discover how to plan a menu, ensure product quality, price products, market a coffee shop and effectively serve customers.

Course Objectives

Have an in-depth knowledge of coffee, from bean to cup

Demonstrate how to properly clean and care for the coffee equipment

Demonstrate how to level off ground espresso in preparation to tamp it

Be able to prepare a menu of coffee and espresso, along with learning basic customer skills

Outline of Instruction

History of Coffee

Overview of Roasting and Impact on the Finished Product

Customer Service Basics

Menu Planning, Pricing and Marketing

Know Your Machine, Milk and Foam

Pulling the Perfect Espresso Shot

Menu of Specialty Drinks

Final Written Quiz & Practical Exams

Contact Hours

CEUs

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

Prerequisites

N/A

Learning Supplies Needed

Students will be provided handouts on the first day of class.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance
Students will have to accurately demonstrate the steps needed to prepare beverages as per the recipe and menu given to them by the instructor.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Coffee lovers, high school students 18 years or older, Adult Basic Education (Pathfinders), au pair students, seniors, baristas, job seekers, college students

Specific Industry or Business Support Needs

Barista, coffee attendant, coffee artist

Wake County Need for Industry Positions

Employment of food and beverage serving and related workers is projected to grow 5 percent from 2026 to 2030, faster than the average for all occupations. Job opportunities in most dining establishments, as well as coffee shops such as Starbucks, Caribou, Dunkin', Panera and independent neighborhood shops. Hotels and grocery stores such as Harris Teeter also have their own baristas for their guests.