Wake Tech is closed on Monday in observance of Memorial Day. Prospective students can still apply online, and current students can register for Summer and Fall classes. The college will reopen Tuesday morning.
The IT Service Technician Certificate teaches students entry-level industry knowledge and customer handling skills so they can transition into an entry-level job in the IT support industry.
Students learn hardware, networking and security skills that align with CompTIA's A+, Network+ and Security+ certification exams. They learn both the ITIL 4.0 framework and the soft skills to work with a variety of customers in multiple contexts.