Information Technology

The Non-Credit Computer Education Department delivers basic and advanced technology training leading to employment, and for personal enrichment. 

CompTIA, Cisco, Cybersecurity, Open Technologies Professional Skills Development (1 to 3-day classes)
Office Technology Software Programming
Accounting Technology Web Design and Development
Drafting and Computer-Aided Design (CAD) Database Administration

Course Details & Registration Information

Course
CompTIA A+ Certification Exam 220-901
Name
SEF-3001GQ2
Overall Quality of This Course
★★★★★
Based on 23 student surveys.
Available Classes
    Section Location Begin Date End Date Instructor Price Seats Available/Total Seats
205183 Southern Wake Campus 02/05/2019 03/14/2019 S. Fried $394.00 18/24
205191 Southern Wake Campus 04/01/2019 05/08/2019 E. Kauba $396.00 24/24
205084 Beltline Education Center 04/23/2019 05/30/2019 W. Martin $394.00 18/18
205088 Beltline Education Center 06/01/2019 07/13/2019 M. Cylar $394.00 18/18
205118 Beltline Education Center 06/25/2019 08/06/2019 A. Treish $394.00 18/18
205122 Beltline Education Center 07/22/2019 08/28/2019 W. Martin $394.00 18/18
205129 Southern Wake Campus 08/05/2019 09/16/2019 M. Cylar $394.00 18/18
205133 Southern Wake Campus 09/10/2019 10/17/2019 B. Ball $394.00 18/18
205135 Southern Wake Campus 10/04/2019 11/08/2019 W. Martin $394.00 18/18
Description Course Outline Requirements Intended Audience More Details
Intended Audience
Anyone with basic computer user skills and has an interest in obtaining a job as an entry-level IT technician. In addition, the course is also designed for students seeking the CompTIA A+ certification and wants to successfully prepare for the CompTIA A+ 220-901 certification exam
Description
Are you interested in an entry-level information technology career or desire to successfully pass the CompTIA A 220-901 exam? Enroll in this class to enhance your knowledge and skills. By the end of the course, you will be able to install, configure, troubleshoot, upgrade, and perform preventive maintenance on the hardware of personal computers and mobile devices. Youmust pass both the 220-901 and 220-902 exams to obtain the CompTIA A certification.
Course Objectives
  1. Assemble components based on customer requirements
  2. Install, configure and maintain devices, PCs and software for end users
  3. Understand the basics of networking and security/forensics
  4. Diagnose, resolve and document common hardware and software issues properly and safely
  5. Apply troubleshooting skills
  6. Provide appropriate customer support
  7. Understand the basics of virtualization, desktop imaging and deployment
Outline of Instruction
  1. Hardware Fundamentals
  2. Networking Fundamentals
  3. Supporting Display Devices
  4. Installing and Configuring Peripheral Components
  5. Managing System Components
  6. Managing Data Storage
  7. Customized Client Environments
  8. Networking Technologies
  9. Installing and Configuring Networking Capabilities
  10. Supporting Mobile Digital Devices
  11. Supporting Printers and Multi-function Devices
  12. Lab Practice
Contact Hours
36
CEU's
3.6
Industry Standard, State, or National Certification
Yes
Certification
CompTIA
Website URL
https://www.comptia.org
Certification Learning Outcomes/Requirements
  1. Assemble components based on customer requirements
  2. Install, configure and maintain devices, PCs and software for end users
  3. Understand the basics of networking and security/forensics
  4. Properly and safely diagnose, resolve and document common hardware and software issues
  5. Apply troubleshooting skills
  6. Provide appropriate customer support
  7. Understand the basics of virtualization, desktop imaging and deployment
CE to CU Articulation
No
Prerequisites
Basic ability to navigate the Windows environment, search for, browse, and access information on the Internet, have basic knowledge of computing concepts, and have six to twelve months of hands-on experience with computers in the field or the equivalent.
Text and Supplies Needed
Clinical Site/Special Facilities
Requirements for Successful Completion of this Course
  1. Attendance 90% or above
  2. Participation
  3. Demonstrate an understanding of at least 70% of course material taught.

Accreditation/Special Approval Requirements
Intended Audience
Anyone with basic computer user skills and has an interest in obtaining a job as an entry-level IT technician. In addition, the course is also designed for students seeking the CompTIA A+ certification and wants to successfully prepare for the CompTIA A+ 220-901 certification exam
Specific Industry or Business Support Needs
Computer User Support Specialists
Industry or Job Titles Related to training Outcomes for Employment
Related Courses
Course Contact Information
Kobie Joyner
919-866-7213