Workforce Continuing Education Course Catalog

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Introduction to XMLOST-3100VE1 available classes
XML is today's most popular way to store and send information. This course helps students master the essentials of XML through easy-to-follow, real-world examples. Even those who have never programmed will quickly learn to produce powerful "code" – and the biggest surprise i...
ITIL® 4 FoundationSEF-3001HF11 available classes
In this 2-day course participants receive an introduction to the Information Technology Infrastructure Library version 4, commonly known as ITIL® 4. ITIL 4 provides a set of guiding principles and best practices that are commonly used by organizations around the world to gen...
Job Readiness Skills for Customer ServiceHRD-3001BX21 available classes
Explore a career in the field of customer service. You will develop effective communication skills and the self-awareness necessary to build excellent customer relations while effectively handling difficult customers. Learn and use technology to create job search documents i...
Keys to Effective CommunicationCOM-3711CE1 available classes
Lost for words? Don't be! Learn to build rapport, trust, warmth, and respect through conversation.
Keys to Successful Money ManagementBAF-3272FE1 available classes
If you're interested in how the wealthy got that way, this course is for you! Contrary to popular belief, most people don't achieve wealth through luck or fate. Just about anyone can build wealth -- with knowledge, organization, and discipline. If you're serious about buildi...
Korean ConversationCSP-4000CE21 available classes
This interactive, intermediate-level course includes lessons on speaking, reading, writing, and listening, with guidance from Korean drama and film as well as the course textbook. The emphasis is on practical, everyday Korean language. Students are expected to listen activel...
Law and AdministrationSEF-3001E41 available classes
This course offers an overview of North Carolina's building regulation system for building, electrical, mechanical, plumbing, and fire prevention code enforcement officials. It includes the structure of federal, state, and local governments; history of the NC Building Code;...
LeadershipMLS-3808CE1 available classes
Gain the respect and admiration of others, exert more control over your destiny, and enjoy success in your professional and personal life.
Lean Six Sigma Black Belt CertificationSEF-378CL1 available classes
Students entering this training will gain a detailed understanding of six sigma principals and project-applicable best practices. The program includes intensive training and hands-on exercises that will train each participant how to deploy and lead process improvement strate...
Lean Six Sigma Green Belt CertificationSEF-3001CP11 available classes
In this training, students will work with detailed Value Stream Maps and identify areas of waste, with an in-depth look at the sources of defects and associated quality issues. They will apply Lean Six Sigma tools – including statistical analysis – to reduce waste and verify...