Course Offerings

Course Objectives

Understand the purpose and benefits of ISO 9001:2015

Recognize the High-Level Structure (Annex SL) and the PDCA cycle

Gain an overview of the key clauses of the ISO 9001:2015 standard

Understand leadership responsibilities and strategic integration of the QMS

Learn how performance evaluation, improvement and risk-based thinking fit into the system

Outline of Instruction

Introduction to ISO 9001:2015
• Overview of ISO 9001 and its global significance
• Purpose and benefits of a certified Quality Management System
• Key terms and principles

ISO 9001:2015 Structure and Approach
• High-Level Structure (Annex SL) overview
• Integration with PDCA (Plan-Do-Check-Act) cycle
• Applicability to organizations of all types and sizes

Key Clauses of ISO 9001:2015
• Clause 4: Context of the Organization
• Clause 5: Leadership
• Clause 6: Planning
• Clause 9: Performance Evaluation
• Clause 10: Improvement

Leadership's Role in ISO 9001 Implementation
• Accountability and engagement
• Strategic alignment of the QMS with business objectives

Contact Hours

4

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

Provided by vendor

Clinical Site/Special Facilities

Projector

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Benjamin Wagoner
9198665080
[email protected]