1. Learn to perform the key duties and responsibilities of an administrative assistant.
2. Learn to effectively use Microsoft Office 2019 programs, including Word, Excel, PowerPoint, Outlook, and Access.
3. Be prepared for the Certified Administrative Professional (CAP) exam, Microsoft Office Specialist Certification exams MO-200 (Excel), MO-100 (Word), MO-300 (PowerPoint), MO-400 (Outlook), and MO-500 (Access).

1. Certified Administrative Professional:
   
   Organizational Communication (Part 1)
   Organizational Communication (Part 2)
   Business Writing and Document Production
   Technology and Information Distribution
   Office and Records Management
   Event and Project Management
   Human Resources
   Financial Functions
   Workplace Behaviors
   Becoming an Administrative Assistant and Advancing Your Career
2. Microsoft Office Specialist 2019:
   
   Microsoft Word 2019
   Microsoft Excel 2019
   Microsoft PowerPoint 2019
   Microsoft Outlook 2019
   Microsoft Access 2019

425

No

No

No

While there are no prerequisites to take this course bundle, you must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.

Certified Administrative Professional Certification Eligibility Requirements:

Candidates must meet specific education and administrative office support professional experience, which are:

No College Degree - 4 years of relevant work experience is required
Associates Degree - 3 years of relevant work experience is required
Bachelor's Degree - 2 years of relevant work experience is required
All relevant work experience must have been earned within the last ten years. CAP certification is designed for office and administrative professionals who engage in the following:

Communicate within the organization (both verbal and written)
Conduct business writing, including proofreading and editing
Maintain office functions and record keeping
Plan meetings, events, and arrange travel
Maintain budgets and basic accounting functions
Manage time and other resources for themselves and others
Utilize technology, including virtual and mobile, with strong computer and internet research skills
Coordinate communications between internal staff and/or external clients

Hardware Requirements:
This course must be taken on a PC. Macs are not compatible.

Software Requirements:
PC: Windows 10 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and is also compatible.
Microsoft Word, Excel, PowerPoint, Outlook and Access 2019 (not included in enrollment). While Microsoft Word, Excel, PowerPoint, Outlook and Access 2019 is ideal, you can use the desktop versions that come with Microsoft 365. Please note that there may be some differences between your version of these programs and what you see in the course.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Materials:
The instructional materials required for this course are included in enrollment. The following textbook will be shipped to you approximately 7-10 business days after enrollment:
"The Administrative Professional", by Rankin and Shumack

1. Attendance 90% or above
2. Participation

This course is intended for administrative assistants interested in preparing for the Certified Administrative Professional (CAP) and Microsoft Office Specialist (MOS) exams.