Course
Introduction to Microsoft Outlook 2019
Name
OST-3100AGE
Available Classes
Not currently offered.
Description Course Outline Requirements Intended Audience More Details
Intended Audience
If you want to learn the 2019 version of Microsoft Outlook, this course is for you!
Description
In today's world, being organized means tracking email messages and appointments, storing names and contact information, and creating to-do lists to help you complete projects. Many people rely on Microsoft Outlook 2019, a unique tool to help you manage email, appointments, tasks, and contacts in a single program. In this course, you'll learn how to use Microsoft Outlook 2019 for Windows, which you can buy separately or through a subscription to Microsoft 365. You will learn to save, sort, organize, and read email messages. Set appointments along with reminders, so you'll never miss an important date! Store and search through names of important people and create task lists to help you make progress. By the end of the course, you'll master how to effectively navigate Outlook's four main features: Mail, Appointments, People, and Tasks. Besides learning how to create email messages, appointments, task lists, and contact information, you'll also learn how to search and find information and sort and organize data. Whether you need to manage your personal life or your professional world, the step-by-step lessons in this course will help you master Outlook for use at home or work.
Course Objectives
  1. Harness the full power of Outlook 2019 so you can be more productive.
  2. Learn to better communicate and keep track of all your responsibilities.
Outline of Instruction
  1. Lesson 01 - Getting Started with Outlook 2019

    In this lesson, you'll get acquainted with Outlook. You'll go over the basics of what Outlook can do and how you can use it to save time and keep yourself organized. You'll also get familiar with Outlook's user interface to help you feel comfortable using the program. After you finish this lesson, you'll be ready to start using Outlook and switching between its different functions (Mail, Calendar, People, and Tasks).
  2. Lesson 02 - Reading Email Messages

    This lesson will help you make sense of all your email messages without forcing you to scroll through a long list of messages. You'll learn how to display, sort, and organize email messages. Since email is the most popular way to communicate with people anywhere globally, learning how to read and organize email in Outlook could be the feature you'll use most often.
  3. Lesson 03 - Finding and Grouping Messages

    Receiving email is always fun, but finding ways to search through all your email messages to find what you need can spell the difference between using email as a powerful communication tool or getting lost in the daily flood of email messages. In this lesson, you'll learn how to search, tag, and select email messages and move them to a folder. You will also explore strategies for labeling and organizing email messages.
  4. Lesson 04 - Creating Email Messages

    By receiving email messages and responding to them or simply writing new email messages all your own, you can turn your email account into a two-way communication medium to reach out to people anywhere around the world. In this lesson, you'll learn different ways to create and reply to messages. You will also identify ways to edit and send email messages.
  5. Lesson 05 - Formatting Email Messages

    In this lesson, you'll learn how to format text in your email messages to make your messages more appealing and readable. Formatting text doesn't just mean improving cosmetic appearances but can also mean displaying text in an organized fashion, so it's easier to read. You will identify ways to improve email messages through the use of different fonts, colors, and styles, as well as the use of spelling and grammar checks. You'll also learn how to use bulleted and numbered lists to ensure your emails are easy to read and understand.
  6. Lesson 06 - Editing Email Messages

    This lesson is all about polishing your text, so everything is correct. After all, your words may be powerful, but if there are typos or grammatical mistakes, your email message can look less valid and legitimate. In this lesson, you'll learn different ways to proofread and edit email messages. You'll explore the search and replace feature, learn how to create hyperlinks for email and website addresses, learn how to use the signature feature, and explore different styles for your email messages.
  7. Lesson 07 - Sending Attachments to Email Messages

    Sending email messages with file attachments lets you communicate with others using more than just what you can type. You can share a spreadsheet for others to edit, send someone an interesting PDF file to read, or give someone a short video of yourself wishing him a happy birthday. In this lesson, you'll learn how to add files such as word processor documents, spreadsheets, databases, or presentations along with video and audio files to your email messages. You'll also learn how to add images to email messages and edit these using word wrapping and other methods.
  8. Lesson 08 - Dealing with Wanted and Unwanted Email

    In this lesson, you'll learn how to deal with both wanted and unwanted email messages so you can focus your time on having fun and being productive. You'll learn how to delete and retrieve email messages, as well as how to archive them. Most of your email messages will likely be those you want to receive, but too many of them can make it difficult to find what you need, so you will also learn the benefits of creating rules for sorting emails so you can deal with junk email messages easier.
  9. Lesson 09 - Storing Contact Information

    Outlook offers a way to store names and contact information in a database. Not only can this database grow as large as necessary, but no matter how big it gets, Outlook still makes it easy for you to search and find the information you need quickly and accurately. In this lesson, you'll learn all about using Outlook to store contact information of the people most important to you for business and personal use. You'll learn how to create and keep contacts, sharing and search contacts, and group and sort contacts.
  10. Lesson 10 - Using the Outlook Calendar

    Everyone needs to meet people or be at a certain place at a specific time. For busier people, your scheduled appointments may become so numerous and varied that keeping track of your time can be cumbersome. In this lesson, you'll learn all about using Outlook's calendar feature to create and store appointments. You'll identify the different ways to view and use the calendar. You'll also explore setting and viewing appointments, as well as managing, editing, and sharing these appointments.
  11. Lesson 11 - Creating Task Lists

    In this lesson, you'll learn all about using Outlook to create tasks that can help you stay focused on achieving the goals you want to achieve. Outlook makes it easy to create and store your list of tasks that you can view whenever you use Outlook. In this lesson, you'll learn how to create a task list, tag and add details to a task, and manage your tasks. Outlook's task list is just one more tool to help you keep your life organized and focused.
  12. Lesson 12 - Taking Notes and Customizing Outlook

    Once you learn how to use Outlook's note-taking feature, you can learn different keystroke shortcuts and how to customize Outlook further to serve your particular needs better. In this lesson, you'll identify ways to create and modify notes. You'll also identify keystroke shortcuts and how to use these. Along with this, you'll learn different ways to customize Outlook's user interface and change Outlook's settings. You'll also have a chance to reflect on Outlook's various features you find most valuable and then decide how you plan to customize Outlook to make it easier for you.
Contact Hours
24
CEU's
No
Industry Standard, State, or National Certification
No
CE to CU Articulation
No
Prerequisites
N/A
Text and Supplies Needed
Hardware Requirements:
This course must be taken on a PC. Macs and Chromebooks are not compatible.

Software Requirements:
PC: Windows 10 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
Microsoft Office Outlook 2019 (not included in enrollment)
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Clinical Site/Special Facilities
Requirements for Successful Completion of this Course
  1. Attendance 90% or above
  2. Participation
  3. • Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
    • If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
    • The Final Exam must be taken by the Wake Tech course end date.
Accreditation/Special Approval Requirements
Intended Audience
If you want to learn the 2019 version of Microsoft Outlook, this course is for you!
Specific Industry or Business Support Needs
Industry or Job Titles Related to training Outcomes for Employment
Related Courses
Course Contact Information
Courtney Boney
crboney@waketech.edu
919-532-5581