1. have mastered the techniques the pros use to produce attractive, reader-friendly reports for any audience.
2. have learned how to transform the information that lies buried in your database or accounting program into clear, easy-to-understand documents.
   
3. have mastered the art of building your reports and formatting your material to create a polished, professional look.

1. Wednesday - Lesson 01
   
   Crystal Reports is the world's most popular software tool for creating reports based on data stored in databases. It's popular because of its power and flexibility, which will help you create reports that communicate the information you want to convey to the people you want to convey it to. In our first lesson, you'll learn why it's important to find out everything you need to know about the report you want to create before you even launch the Crystal Reports application. This advance planning gives you a much better chance of creating a report that achieves your objectives.
2. Friday - Lesson 02
   
   In this lesson, we'll hit the ground running and create a Crystal Report from scratch. From Lesson 1, you already know how to connect to a data source. Today, you'll learn how to pull data from that data source and place it into your report. Then, I'll show you how to use Crystal Reports to create a quick, simple report with a professional appearance—adding headers and footers, and adjusting column headings and the data itself. We'll also discuss how to arrange all of these items on a page for maximum visual impact. By the end of this lesson, you'll know how to create a simple report!
3. Wednesday - Lesson 03
   
   Once you know how to pull data from a database and display it in a basic report, the next step is to pull data from multiple database tables and display only the data you want, filtering out any irrelevant information. In this lesson, you'll learn how to perform these functions, and I'll also show you how to build reports that allow users to decide at runtime what to display. In effect, you can build one report that serves the purpose of multiple reports!
4. Friday - Lesson 04
   
   Displaying the information in a database is one thing; displaying it in a way that communicates effectively is another. In today's lesson, we'll review how to enhance communication by organizing a report's data in a meaningful way, and you'll learn how to use Crystal Reports to sort data and group related data items together. You'll discover how to summarize numerical data with group totals and how to obtain an overall grand total. And we'll also look into the drill-down capability of Crystal Reports, which allows your report readers to use a simple mouse click to access suppressed details of a specific data group!
5. Wednesday - Lesson 05
   
   In this lesson, you'll dive into the details of the various report sections. First, we'll discuss how to resize sections, and then we'll take a close look at the Section Expert, which is your major tool for selecting options that control the appearance and function of the various sections of a report. We'll also explore how you can control the placement of groups, reset page numbering, and move report totals. Finally, we'll take a closer look at the drill-down feature and hiding details.
6. Friday - Lesson 06
   
   Today, you'll get even more hands-on experience formatting a report. First, we'll look at a number of formatting options that Crystal Reports offers to help you give your report just the look you want. Then, we'll look at how you can use report templates to achieve a consistent appearance across a family of reports. And finally, we'll practice using absolute formatting and conditional formatting, features that can adjust the appearance of your report based on the data it contains.
7. Wednesday - Lesson 07
   
   With Crystal Reports, you can do more than just display the data you select from your data source. You can also show correlations between related categories of data items. To do this, you create a cross-tab report, which can show such correlations across the entire data set or within a selected group of data items. As usual, Crystal Reports provides considerable flexibility in how it presents the cross-tab data to users. In this lesson, you'll learn what the options are and how to use them.
8. Friday - Lesson 08
   
   You'll often need to create a report based on some, but not all, of the data in a database. For example, a sales manager may want to look only at the purchase records of her top five customers. Alternatively, she may want to view the performance of her bottom 10 salespeople. Crystal Reports makes it easy to produce such reports, as well as others that are selective about what they display. In this lesson, you'll create such targeted reports that make it easy for managers to make informed decisions.
9. Wednesday - Lesson 09
   
   The formulas and control structures in Crystal Reports allow you to make your reports dynamic, sensitive to what's happening at runtime. With formulas, you can operate on data and put the result into your report. You can also save time and effort by including one or more of the predefined functions in your formulas. You can even create your own custom functions, save them, and use them both now and in the future. These facilities give you the flexibility to produce a sophisticated custom report with very little time and effort. And you'll find out how to do all of this in today's lesson.
10. Friday - Lesson 10
    
    Crystal Reports gives you the ability to embed one report inside another. The two reports can be related in some way, or they can be completely unrelated. As long as you have a reason for displaying both reports at once, you can do it, and you'll find out how in today's lesson. We'll also practice embedding hyperlinks today. This can be a great alternative to embedding a subreport within a main report!
11. Wednesday - Lesson 11
    
    Charts and maps can add visual dimension to the display of information in a report. While columns of numbers may be an effective way to present data for some readers, you may have visual learners in your target audience who would be better served by charts and maps. Today, you'll learn how to choose a chart type that best conveys the information you want to emphasize. And you'll find out how to use color, font, scale, legends, and titles to help you highlight trends in the data or data points that fall outside of the expected range.
12. Friday - Lesson 12
    
    After you've created a report, you need to distribute it. Crystal Reports gives you several convenient distribution options, and we'll explore all of these in our final lesson. We'll talk about print and fax options, exporting a report to any of a number of popular file formats, and transmitting it to the people who should read it. You'll learn how to post the report on your organization's intranet or the Web, and then we'll discuss distributing reports via Crystal Reports Viewer 2008.

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2.4

No

No

Internet access
• Email
• One of the following browsers:
o Mozilla Firefox
o Microsoft Internet Explorer (9.0 or above)
o Google Chrome
o Safari
• Adobe PDF plug-in (a free download obtained at Adobe.com .)


You will need Crystal Reports XI, Crystal Reports 2008, Crystal Reports 2011, or Crystal Reports 2013. (Software must be installed and fully operational before the course begins.) You will also need Microsoft Windows XP, Vista, 7, 8, or 10.

This course is not suitable for Macintosh users.

Note: This course was written for Crystal Reports 2008. Crystal Reports XI, Crystal Reports 2008, or Crystal Reports 2011 are all acceptable for this course.

1. Attendance 80% or above
2. Participation
3. • Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
   • If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
   • The Final Exam must be taken by the Wake Tech course end date
   

The intended audience for this course is people who need output from a database, where their database programs have limited reporting tools, and/or they may not have access to those tools.