The START (Skills, Tasks and Results Training) Hospitality Certification Program at Wake Tech is an intensive, 10-week course during which you will have the opportunity to earn all of the following certifications:
START Certification: Created by the American Hotel & Lodging Educational Institute.
Line Level Certification: Obtained after 90 days of employment in the industry.
ServSafe Certification: Training in food safety standards that provides you with essential knowledge and skills.
Career Readiness Certification: Essential employability skills – reading, math, location finding – needed in the workplace and recognized by employers.
TIPS (Training for Intervention ProcedureS): A dynamic, skills-based program designed to prevent intoxication, drunk driving, and underage drinking by training servers, sellers, and consumers of alcohol.
Opera Property Management System: Used in most major hotel front offices.
Delphi Training: Introduction to the World's Leading Sales and Catering System
Students must meet the requirements of each course to receive certification.
Graduates of our program have found employment in area hotels, such as the Sheraton Imperial, Holiday Inns, Marriott Crabtree, Hyatt House, Umstead Hotel & Spa, SpringHill Suites, and others. Positions have included Front Office Representative, Night Auditor, Valet Service, Room Service (Food &Beverage), and Assistant General Manager.